Frequently Asked Questions

Let’s play a game...

Frequently Asked Questions

How is Dingus & Zazzy different from a traditional marketing agency?

We ditched the broken agency model. No contracts, no hourly billing, no gatekeeping. Instead, you get an on-demand creative team that plans, builds, and executes whatever’s needed to grow your business. We don’t sell deliverables — we solve problems. Fast.

What’s included in the “Limitless” plan?

Pretty much… everything. The “Limitless” plan gives you a full creative and strategy department for one flat rate. Branding, web, content, social, ads, SEO, AEO, email, video — all under one roof. No hourly rates. No service limits. No fine print. Just one team focused on solving your biggest marketing problems.

Do you really offer unlimited work for $3,999/month?

Yep. Unlimited requests, unlimited edits, one brand, one price. We’ll work through your priorities one at a time, fast enough to feel like an in-house team but without the salaries, drama, or excuses. Traditional agencies, freelancers will limit your revisions or charge extra for them, but that doesnt work. Iterations brings excellence.

What’s the difference between Limitless and Limitless Jr.?

Nothing — except the price.

Both plans give you the same creative and strategy team, the same output, and the same results. The only reason Limitless Jr. costs less is because it’s built for the underdawgs; startups, nonprofits, and small teams building from the ground up.

So if you’re an established business with more than 10 people, go with Limitless. If you’re still climbing, Limitless Jr. has your back.

As you grow, we’ll grow with you. That’s the whole point.

What are your turnaround times like?

We don’t publish generic turnaround times. We don’t put everyone in the same box either. We set timelines with you based on your project specifics.

Pro tip: the clearer your brief, the faster we move.

How are your services possible at such a low rate?

We built D&Z to be smart, not cheap. Our process cuts out the bloat so no middle layers, no freelancers, no wasted hours. Everyone here is a pro doing what they do best, powered by automation and systems that actually work. You pay for brains and speed, not overhead.

What does communication look like?

You can talk to your Account Manager every. single. business. day.

Emails, check-ins, or quick calls, whatever keeps things moving. We’re not the “see you next quarter” type. Expect updates, strategy notes, and zero radio silence.

What is your onboarding process?

Once you sign up, your Account Manager books an onboarding call to get to know your business, your goals, problems, and your current marketing setup. From there, we build your roadmap, the game plan that guides everything. Work starts right after the call, and billing starts once we do.

How do edits work?

Unlimited means unlimited. Send revisions whenever you need — we’ll keep editing until you’re happy.

What platforms and tools do you work with?

We play well with everyone: HubSpot, Shopify, WordPress, Webflow, Canva, Google Ads, Meta, Klaviyo, Figma, Adobe Creative Cloud, Zapier, and OpenAI — plus anything else that helps us make you look good. If your tools are weird, we’ll still figure it out.

Do you outsource work?

Never. Every project is handled in-house by full-time D&Z humans; designers, writers, developers, and strategists who know your brand and keep things consistent. No outsourcing. No surprises.

How do you measure results or ROI?

We start with a problem, set clear goals, and track what matters: traffic, conversions, engagement, or sales, whatever “growth” looks like for you. We use real analytics, not vibes, and adjust your strategy based on data. If it’s not working, we fix it.

Are you experts in our industry?

We’re experts in marketing, not one niche. That’s the point. We pull ideas that work across industries — what wins in SaaS might crush it in retail. If you want fresh ideas, not recycled templates, that’s our lane.

Who don’t you work with?

If you want an hourly freelancer, a big agency with fancy decks, or someone to say “yes” to everything — that’s not us. We work with people who care about results, collaboration, and momentum. Also, if you don’t have a sense of humor, we’ll both be miserable.

What is AEO and how does it help my business?

AEO (AI Engine Optimization) is how your brand shows up in AI searches — like when someone asks ChatGPT or Perplexity for recommendations. We structure your content so AI tools can understand it, cite it, and recommend your business as a trusted source. It’s the new SEO, just smarter.

Hold up. What about contracts or minimums?

No contracts. No minimums. Just month-to-month flexibility. Try us for 15.5 days — if you don’t see value, you get your money back. No hard feelings, no weird break-up emails.

Can you help with one-off projects or audits?

Absolutely. While our main focus is building ongoing marketing systems that drive real growth, we also take on one-off projects when there’s a clear goal, like a brand audit, website redesign, or strategy sprint. Sometimes a single engagement is the best way to start working together, and it often grows into something bigger once you see what’s possible.

Do you work with international clients or remote teams?

Of course! Our clients span multiple time zones, and our team’s built to work globally. Communication happens over email, video calls, text or Slack, whatever’s easiest for you. We’ve worked with businesses in North America, Europe, and beyond, so distance has never slowed us down.

Already a client?

Looking to sign up?

Frequently Asked Questions